New Support Services

Current services

This page is updated monthly with information about the Wise Group’s current support services across Scotland and how you can make a referral. All our services are available free of charge.

We welcome new referrals from our partners who are working in the community with people struggling with issues including mental health, unemployment and fuel poverty.

For further information or if you have any questions you can also reach us at and a member of the team will be in touch.

You can also connect with us online to receive our latest news via Facebook and Twitter.

Services to help people manage their energy costs

Home Energy Scotland

Home Energy Scotland is a free, impartial advice service to help householders, communities & employers across Scotland to create warmer homes, reduce fuel bills and help tackle climate change.

Current Opportunities: Our experts can help people, whether they own or rent their property and whatever someone’s level of income. We can check eligibility for discounts from energy suppliers and funding and grants available for new boilers, insulation & heating systems. Support for employers and community includes free online energy saving workshops. We can also work with you to deliver a tailored programme for your organisation. In addition to practical advice, workshop benefits include improved wellbeing by helping colleagues working remotely feel connected.

To make a referral call freephone 0808 808 2282 

Or send us an email

Home Energy Advice Team

Our Home Energy Advice Team (HEAT) support vulnerable households living in fuel fear and at risk of limiting their energy supply, or self-disconnection.

Current opportunities: With more people staying at home, there is increased risk of households falling further into fuel poverty as a result of financial strain. HEAT advisors will provide advice and support to manage household energy usage, access industry initiatives and seek income maximisation for customers.

To make a referral call freephone 0800 092 9002

Or send us an email

Services to help people manage their mental health

Re-Connect CBT is an online group therapy programme to support people with their mental health during the pandemic. Sessions are safe, secure and run by trained counsellors.

Current opportunities:  Weekly sessions, including evenings and weekends, will focus on anger, anxiety, depression and personal wellness. Booking and referrals are available via our Re-Connect webpage.

How to refer: Visit our Re-Connect webpage or send an email to

Services for people looking to get back into work

Fair Start Scotland

is open to anyone who is currently unemployed and looking to get back into work. Our dedicated work coaches offer weekly one to one sessions with people to develop their employment skills, complete job related training, update CVs and support with applications – whatever is needed. Fair Start Scotland offers up to 12 months of pre-employment support and 12 months of in work support.

Current opportunities:  Opportunities for customers to obtain funding to complete work related badges, qualifications and certificates they need to move into the right job for them.

To make a referral call 0300 303 3381 

Find out more 

Barclays LifeSkills

LifeSkills, created with Barclays, offers free, flexible modules to develop skills to take control of finances and employment prospects, whether in work or not. Modules include: Managing a Budget, Managing Debt, CV Writing Skills, Interview Skills, Feeling Confident in Employment – and many more.

Current opportunities: LifeSkills is available free of charge to anyone over the age of 25 living in East Ayrshire, accessed from the comfort of their own home using Zoom.

To make a referral call 0800 027 3311

or send us an email