Accommodation Support Worker

The Wise Group - building bridges to opportunities logo






Location                    Remote First – providing support both remote and in the community with regular travel to Northumbria

Salary                         £23,690 + excellent benefits

Hours                         35 hours per week (flexible working)

Status                        Fixed term to 31 March 2024

Reference                 ASW/CJ/NE/20        

The opportunity

An excellent opportunity has become available for an Accommodation Support Worker to join our Wise Group Community Justice team working with people on probation in Northumbria, North East England.

The assistance you offer will help people on probation overcome barriers which may prevent them from sustaining suitable accommodation and enable them to build on their life skills.

You’ll offer support to individuals within the community and in custody at HMP Northumberland.

You should have excellent communication and customer service skills to allow you to build positive relationships within both the Probation Service (PS) and the customers you support and inspire.

The successful candidate will:

  • Manage a high caseload of service users
  • Deliver 1:1 and group interventions to aid the personal development of individuals
  • Experience of working within the accommodation sector would be advantageous
  • Have experience of mentoring
  • Have compassion and passion for helping people
  • Have personal resilience and ability to deal with difficult situations
  • Have excellent IT, communication, and interpersonal skills

Please see the role profile for full details of the qualifications and experience required for this role.

We care about offering great benefits

The Wise Group provides an inclusive and supportive working environment and an excellent benefits package, which includes the following:

  • Remote First – we actively try to ensure a positive work life balance and we welcome applications from those requiring flexibility.
  • 33 days’ annual leave (including Public Holidays) plus one additional day for every completed year of employment up to a maximum of an additional five days
  • Your birthday off
  • Generous Salary Exchange Pension Scheme
  • Sick pay rising to 26 weeks full pay
  • Employee Assistance Programme
  • Life Assurance
  • Health Care Plan
  • Cycle Scheme
  • Daily online sessions to encourage positive wellbeing
  • 3 volunteering days
  • Furniture allowance for new starts
  • And more!

How to apply

To apply please upload your most recent CV and a covering letter on our website

Your covering letter should highlight your experience in line with the requirements of the role and the reasons why you are the right person for the team.

The Wise Group is committed to increasing the diversity of its workforce and to the equality of opportunity for all. We encourage applications from candidates currently under-represented in our enterprise, so we are keen to hear from people from ethnic minority groups, disabled and/or neuro diverse people and those from a lower socio-economic background.

As a Disability Confident employer, we are committed to offering an interview to disabled candidates who meet the minimum criteria for the vacancy.

If you have a disability which prevents you from applying online, please call 0141 303 3131.

Scottish Charity No: SC004089