Regional Team Lead (Engaging with People on Probation) West Midlands/Manchester

Position                Regional Lead (Engaging with People on Probation)

Location               Home based but with an expectation of regular travel across West Midlands/Manchester. We have hubs that can be utilised or encourage remote first where you can work home or wherever suits you.

Salary                   £27,577 + excellent benefits

Hours                   35 hours per week (flexible working)

Status                  Fixed Term to 31st January 2025

Closing date        Midday 24 January 2022 

Who are we?

The Wise Group and St Giles came together 2 years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded 17 contracts to deliver Personal Wellbeing and Women’s Services across England and Wales. These services will involve delivering a range of resettlement support interventions to people on probation either being released from custody or on community sentences. 

The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.

St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The opportunity

We have now been awarded a further contract, the Engaging People on Probation (EPOP) project which over the next three years will aim to support the National Probation Service (NPS) to embed a new approach to engaging with service users. This will be an exciting project in which you could be part of a team working closely with the NPS to help facilitate a cultural shift in how people on probation are engaged without the need for externally commissioned support. You will contribute to a project which seeks to enable people on probation to influence and be more effectively involved in service design, development, delivery and review processes all whilst ensuring Probation staff themselves are able to take over primary responsibility for driving and delivering engagement.

There are 12 regional hubs across England and Wales, and we are looking for Regional Leads who will be responsible for managing and co-ordinating a range of activities across their allocated NPS regions.

The role will involve engaging with people on probation, NPS staff and/or a combination of both. It would be beneficial if you had an understanding and knowledge of the barriers faced by people on probation including the challenges and obstacles they face when engaging with criminal justice agencies.

Please see the role profile for more details.

The ideal candidate will:

  • Have experience in managing/coordinating a team to deliver a range of activities.
  • Be an excellent relationship manager, with ability to negotiate and influence.
  • Be highly organised with good attention to detail.
  • Be sensitive to people’s experience and ability to treat information as confidential.
  • Able to manage time and prioritise multiple competing demands, often under time pressure.
  • Able to collate information and data and communicate in a range of formats including written reports, presentations, and verbal briefings.
  • Have good knowledge of evaluation and research methods.
  • Possess strong working knowledge of IT, including MS Office, Teams, Zoom, and ideally, online interactive whiteboard software.

As a Disability Confident employer, we are committed to offering an interview to disabled candidates who meet the minimum criteria for the vacancy.

To apply please upload your most recent CV and a covering letter on our website

If you have a disability which prevents you from applying online, please call 0141 303 3131.

Scottish Charity No: SC004089