Specialist (Engagement Officer, Fair Start Scotland)

 

The Wise Group is the proud provider for Fair Start Scotland offering end-to-end employability provision to support unemployed people in East and West Dunbartonshire, East Renfrewshire, Renfrewshire and Inverclyde.

Our team support the most economically deprived customer groups and those experiencing multiple and/or entrenched challenges to gaining employment.

We have an exciting opportunity for an Engagement Officer to join our existing team. Our Engagement Officer will provide a comprehensive induction service with participants who are referred on to Fair Start Scotland carrying out initial assessment with participants in locations across the five local authority areas.  Ensuring that all processes relating to quality service delivery and contract/funding obligations are met, the Engagement Officer will take referrals from Job Centre Plus and other sources, ensuring that systems are updated daily to maintain accuracy.

 

The ideal candidate should have excellent organisational, administrative and interpersonal skills, along with the ability to cope well under pressure and adhere to tight deadlines. Knowledge of Job Centre Plus processes and systems would be advantageous. Excellent IT skills and previous data entry experience is essential.

You will be responsible for promoting the service and building a network of employers. You will also be responsible for developing and maintaining relationships with new and existing clients. 

This post is subject to a Disclosure Scotland check. A full driving licence and access to a car is essential as travel is involved in this post.

Please see the Role Profile for full details of the qualifications and experience required for this role.

Role:                     Engagement Officer (Fair Start Scotland)

Reference:          EO/FSS/S/60

Location:             Renfrewshire/East Renfrewshire/East Dunbartonshire/West Dunbartonshire/Inverclyde

Hours:                  35 hours per week (Flexi Time)

Status:                 Fixed Term to 31 March 2021

Salary:                 £19,500 + excellent benefits

WORKING WITH THE WISE GROUP

We believe that to achieve our vision, all Wise Group colleagues must demonstrate on a daily basis, the behaviours which underpin our core values. We therefore invest and take time to recruit the right colleagues, knowing that this impacts on our culture which in turn delivers excellent results and outcomes for our valued customers.

The Wise Group provides an inclusive and supportive working environment and an excellent benefits package, which includes the following:

  • 33 days’ annual leave (including Public Holidays) plus one additional day for every completed year of employment up to a maximum of an additional five days
  • A day off for your birthday
  • Generous Salary Exchange Pension Scheme
  • Employee Assistance Programme
  • Life Assurance
  • Cycle Scheme
  • We are a family friendly employer and we actively try to ensure a positive work life balance and we welcome applications from employees requiring flexibility.

HOW TO APPLY

The closing date for applications is midnight on Wednesday 4 December 2019.

The Wise Group is committed to equal opportunities and is a proud member of the Disability Confident scheme. As users of the scheme we guarantee to interview all disabled candidates who meet the minimum criteria for the vacancy.

 

If you have a disability which prevents you from applying online please call 0141 303 3131.

Scottish Charity No: SC004089

 

To apply please complete the online application form available here.

Family Friendly Working Scotland – We promote a flexible and family friendly working culture.

Armed Forces Covenant – We are an armed forces-friendly organisation.  We seek to support the employment of veterans and current or previous members of the reserve forces.

Disability Confident – The Disability Confident scheme supports us to make the most of the talents that disabled people can bring to our workplace.If you have a disability which prevents you from applying online please call 0141 303 3131.

Disability Confident Employer

The Wise Group is committed to equal opportunities and is a proud member of the Disability Confident scheme. As users of the scheme we guarantee to interview all disabled candidates who meet the minimum criteria for the vacancy.