HEAT Services

Energy advice

We provide home energy advice to people across the UK, helping them to heat their homes at a cost they can afford.  Through our support, customers are able to reduce their costs, improve their energy efficiency and learn hints and tips on how best to use their home energy.  Our team can also look into any funding and discounts available, such as the Warm Home Discount, and offer expert support to anyone facing repayment of outstanding energy debt.

Although we are able to carry out only limited home visits at this time, we continue to support people through Covid-19 through our excellent telephone and online service.

If you have a prepayment meter and are worried about credit running low, or if you have run out of credit, we can help with expert advice and support. Our services are open to anyone who needs our help.

To speak to our Home Energy Advice Team

call 0800 092 9002

Alternatively, complete our HEAT contact form

One of our team will give you a call back to arrange your phone appointment