How I.HEAT Helps People in Inverclyde

The Inverclyde Home Energy Advice Team offers impartial energy advice and support to any resident in Inverclyde who has an energy related concern.

The team recently helped a man who had dementia and was cared for by his daughter. They had a gas central heating system, but it  had failed.

To get a new gas central heating system  fitted, they had to use all of his savings, but two rooms were left without radiators due to lack of funds.

The family  were referred to I.HEAT by the Carers Centre in Greenock. An I.HEAT team member, James, visited their house and was able to get them on  a better energy tarriff with  their supplier, saving them £106 each year.

James was able to inform  them that they were  eligible for the Warm Homes Discount, which they had not claimed before, saving them a further £140 from their energy bill. James  also m anaged to get money from the emergency fund to get two new gas  radiators so  the whole house could be heated.

The help from I.HEAT has allowed this family to have a better standard of living in a warm, comfortable home.

It has taken  a great  deal of pressure from this man’s daughter, as she had been under a great deal of stress. Now that  she does not  have to worry about heating their home, she can give her father the care he needs, and said:

“I think the I.HEAT service is great and has been so supportive of both me and my father. I just love the fact I can just call and you are there to help.”

IHEAT’s Stephen helps another customer in Inverclyde